Effective Date: 2026.02.10.
This Privacy Policy explains how Ebizont Ltd. (“we”, “our”, or “us”) collects, uses, shares, and protects personal information from users of our website, services, and communications, including SMS and email.
By accessing our services or providing your information, you agree to the terms of this Privacy Policy.
1. The Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, address, and any other information you voluntarily provide.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, actions taken on our site, referral sources, and interaction with ads or messages.
Communication Data: SMS opt-in status, message replies, email engagement, and phone call records.
1.1 Information Collected for AI Services
When you use our websites, regular services and AI-powered services (including AI Voice Assistants, workflow automations, ChatGPT integrations, or leadership advisory outputs), we may collect and process:
Audio recordings or transcripts from voice interactions (for call handling and optimization). Customer interaction data (e.g., appointment details, vehicle info in service contexts). Usage patterns from integrated tools (e.g., CRM data flows, query logs).
Aggregated or anonymized data to improve AI performance We do not use your personal information to train third-party AI models without your explicit consent. All AI processing is conducted in compliance with applicable privacy laws.
2. How We Collect Information
Information may be collected through:
Website forms or landing pages
Appointment booking systems
SMS or email opt-in (TCPA-compliant)
Cookies and tracking technologies
Phone calls or customer support interactions
3. How We Use Your Information
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To ensure that we present our Website content in the most effective manner for you and your computer.
• To administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To improve our Website, products or services, marketing, or customer relationships and experiences.
• To allow you to participate in interactive features on our Website.
• To protect our Website, employees, or operations.
• To provide customer care and support.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ebizont Ltd.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Ebizont Ltd. about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ebizont Ltd., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
3.1 SMS Messaging and Consent
If you provide your mobile phone number and opt in, you consent to receive SMS messages from us about your account, services you have requested, reminders, notifications, and promotional offers where consent has been provided. Messages may be sent using automated or manual technology. Message frequency may vary depending on your interactions with us. Message & data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at [info @ ebizont.com]
You agree that receiving these SMS messages is voluntary and not a condition of purchase. Links to the Privacy Policy and Terms of Service are provided wherever you are asked to opt in.
Message Frequency
The frequency of SMS messages varies based on the services you opted into and your interactions with us. You may receive up to the number of messages necessary to provide the requested service, reminders, notifications, or offers.
4. How We Share Your Information
We do not sell or rent your personal information, including mobile phone numbers or SMS opt-in/consent data, to third parties for marketing or promotional purposes.
We may share your personal data, including your SMS opt-in or consent status, with authorized service providers (such as SMS platforms, carriers, and technical partners) only for the purpose of delivering messages on our behalf. Except for these service delivery purposes, SMS opt-in data will not be shared with any third parties, affiliates, or partners without your explicit consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.1 International Data Transfers
As we operate from Canada and serve clients in the United States, your personal information may be transferred to, stored, and processed in Canada, the United States, or other jurisdictions where our service providers are located. We take reasonable steps to ensure that any cross-border transfers comply with applicable privacy laws, including the use of standard contractual clauses or other approved mechanisms. By using our services, you consent to such transfers.
Your Choices and Rights
You may:
Opt-out of SMS by replying STOP
Opt-out of emails by clicking the unsubscribe link
Request access, updates, or deletion of your personal information by contacting us directly
We will honour all data requests in compliance with applicable privacy laws.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us via email. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
5.1 Specific Privacy Rights – CCPA/CPRA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to know what personal information we collect, use, disclose, or sell
Right to request deletion of your personal information
Right to opt-out of the sale or sharing of personal information (note: we do not sell or share personal information for cross-context behavioral advertising)
Right to non-discrimination for exercising these rights To exercise these rights, contact us using the details in Section 10. We will respond within 45 days (extendable by 45 days if necessary). We may require verification of your identity.
5.2 PIPEDA Rights (Canada Residents)
If you are a resident of Canada, under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access your personal information held by us
Challenge the accuracy and completeness of your information
Withdraw consent to collection, use, or disclosure (subject to legal or contractual restrictions) To exercise these rights, contact us at the details in Section 10. We will respond within 30 days.
6. Data Retention and Security
We retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
6.1 Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. Cookies and Tracking Technologies
We use cookies, pixels, and tracking tools to:
Analyze website usage Personalize user experience Deliver targeted ads or retargeting
You can modify your browser settings to disable cookies, though some features may be limited.
8. Children’s Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with the updated effective date. Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or to make a data request, please contact us:
Business Name:
Ebizont Ltd.
Email:
info@ebizont.com
Phone:
(416) 523-6060
Address:
1536 – 77 Quebec Ave
11. Additional Disclosures
Analytics and Third-Party Tools: We may use third-party analytics providers (e.g., Google Analytics) to understand site usage. These providers may collect anonymized data; see their privacy policies for details.
No Sale of Personal Information: We do not sell your personal information to third parties for monetary consideration.
AI Opt-Out: If you wish to opt out of having your interaction data used to improve our AI services, contact us directly.
Security Incident Notification: In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and relevant authorities as required by law.